Value Med specialists in diagnostic healthcare medical supplies

Returns

If you are not completely satisfied with your purchase or you change your mind we offer a 28 day no quibble returns policy provided that the goods are unopened and unused.

Any unopened items may be returned within 28 days of purchase for a full refund

Please e-mail our customer services advisors for instructions for returning goods

Please note that, once opened and or used, products cannot be returned to us unless they are faulty.

For advice on returning faulty goods see below

Your rights are protected under the EU distance selling regulations.

e-mail customer services

We will of course replace any faulty goods under the relevant warranty

If you have a problem please contact customer services by e-mail or phone for advice

Telephone 01623 883 830 during office hours

e-mail customer services