Value Med specialists in diagnostic healthcare medical supplies

Delivery

Free UK standard parcel delivery offer

Standard UK parcel delivery isFree when you spend over £25You do not need a coupon code to get this offer. Simply select 1st or 2nd class standard UK delivery as your shipping choice during checkout

UK Delivery options for Royal Mail 1st Class, recorded parcel & Special Delivery services and UK Courrier remain available. The costs for these are below.

Delivery Information

All our outer packaging is dicreet brown padded jiffy packs or parcels with no company advertising or logo's. We aim to get your order into the next royal mail collection available after you order is received.

You can e-mail customer services to check on the status of your order at customerservices@accessdiagnostics.co.uk Valuemed medical supplies & tests home page

Delivery Options

2nd Class UK Royal Mail Delivery (delivery usually in between 3-5 days is available for just £0.99. Free when you spend over £25

1st class Royal mail UK Parcel delivery is Free when you spend over £25. Dispatch into the next available Royal Mail collection and delivered in 1-3 working days (95%) £1.95
if spendng less than £25

Royal mail 1st Class Delivery & Recorded Parcel services are available from just £2.95 Priority packing & dispatch into the next available Royal Mail collection with delivery in 1-3 working days. Trackable & insured with signature POD.

Express Delivery by Royal mail Special Delivery £7.95 Priority packing and dispatch of order into the next available Royal Mail Special Delivery collection for following working day UK mainland delivery before 1pm (post code restrictions apply. Please see www.royalmail.com for restrictions and further details)

UK Mainland Courier Delivery £9.95 Priority packing and order processing with same day order collection up to 2pm for next working day UK delivery on bulky orders. Ideal for business & NHS purchasers. Goods up to 20kg, fully trackable to point of delivery with full POD available.

Airsure Priority International £14.95 all our international orders are shipped by Airsure priority service. Priority packing & dispatch, insured and trackable service.

You can e-mail customer services to check on the status of your order at customerservices@accessdiagnostics.co.uk

Our Service standards.

We aim to get your order into the next available collection available after you order is received however this does not guarantee next day delivery.If you require the goods urgently please select one of our express delivery options at the checkout.

You can e-mail customer services to check on the status of your order at customerservices@accessdiagnostics.co.uk

We reserve the right to decline orders where the address is incomplete or to un-registered business addresses or shared mail drop points or PO box.

Orders not received

If your order is not received within 7 days for UK and 14 days for international delivery this should be notified by e-mail to customer services with details of your basket number and/or worldpay transaction number.

Is a signature required ?

If you select recorded delivery, express or special delivery, courier service or international Airsure a signature is required on delivery.

Many of our larger packs require a signature at delivery. Where a "signed for" service is used, we will e-mail the parcel reference number to you upon request.

How will you know when your order has been dispatched

Your order will be processed and you will be sent an e-mail notification that we have received the order and are processing it.You will then receive another e-mail notifying you when the goods have been dispatched.

Please ensure you use a valid and current e-mail address when ordering, as you will recieve all confirmation and reference numbers relating to your purchase by e-mail. Retain these details until your order has been delivered and please quote these in any correspondence to us regarding your order.

Please also give a current and active contact telephone number, if possible where you may be available during office hours, should we need to contact you to confirm details of your order.

We reserve the right to decline orders where the address is incomplete or to un-registered business addresses or shared mail drop points or PO box.

Please ensure you check the address given is complete and that the correct post code has been applied to both invoicing and delivery details.