Collection: Intimate Personal Lubricants

You can buy genuine Lubido products online directly from Valuemed. We are a manufacturer-appointed UK distributor, ensuring that every Lubido product you purchase is authentic, safe, and of the highest quality

If irritation occurs which is rare, discontinue use immediately and consult a healthcare professional if needed.

Store in a cool, dry place away from direct sunlight. Make sure the cap is tightly closed (if applicable) to keep the product hygienic and effective.

Yes! Most Lubido lubricants, especially water-based options, are compatible with latex and polyisoprene condoms. Always check the pack instructions for compatibility with your chosen product.

Absolutely. Water-based Lubido lubricants are safe for use with most toys, including silicone and plastic. Silicone-based lubricants should not be used with silicone toys, as they may damage the material.

Yes. Lubido is designed for regular use. Some people use it daily to alleviate dryness or enhance intimacy.

All our outer packaging is discreet padded envelopes, courier packs or parcels with no company advertising or logos. See delivery information.

Since January 2021 exports from the UK to EU are now subject to import checks and EU countries may apply VAT , duty and fees associated with the import. As a result of this all of the international delivery services to the EU are much slower than they used to be due to delays caused by the new customs regulations for deliveries from UK to EU. Customers who wish to order from outside the UK, will now need to order offline through our trade team, and arrange their own courier collection from our warehouses for delivery, to their country. Their is a minimum order value for this of service of £100. 

To place an order from outside the UK or to place an order to be delivered to Northern Ireland please contact our trade team

For deliveries up to £200 in value you can select a Royal Mail delivery service (excludes express delivery. For large orders over £70 to Northern Ireland you can now select courier delivery with delivery usually in 2-4 working days from dispatch for just £25.99. The price increase on the courier delivery to Northern Ireland is due to changes in customs regulations causing delays in delivery to NI following Brexit. There are currently no free delivery offers for Northern Ireland. If you have any questions regarding delivery to Northern Ireland please contact  our trade team,

Please check in all of your safe places, and with your surrounding neighbours to see if your order has been left. If you are still unable to locate your parcel, please contact our customer support team.

Contact our customer support team during office hours Monday to Friday 8.30-4.40pm

• Via website chat 
• Telephone 01263 731 168
• Contact us by e-mail

If your order is on an express next day delivery service, and does not arrive when expected, please contact us with your order number and tracking number if you have it (it is usually emailed to you) so that we can track the order. On a standard 1st class delivery (not express) If your order is not received within 5 days, this should be notified by e-mail or via chat to customer services, with details of your order number.

Yes you can select express UK delivery options at checkout. To get guaranteed next day delivery, you need to order before 3pm on weekdays and select Royal Mail Special Delivery or Express courier.

Normally if you select special delivery or express courier service a signature is usually required on delivery although this may not be required currently. Many couriers are now taking a photo instead. Where a "recorded" or courier delivery service is used, we will e-mail the parcel reference number to you upon dispatch.

This will depend on the delivery service that you select at checkout. See delivery information for expected delivery times.

If you have placed an online order with us, but not received an email or text confirmation, please check you spam and junk (emails) as the order confirmations sometimes go into the junk folders. If you are unable to locate your order confirmation, it may be that you have entered your email incorrectly, so please email our customer support team, with the full name and delivery address on the order, so that they can resend your order confirmation.

Your medical supplies order will be processed, and you will be sent an e-mail or text notification that we have received the order and are processing it. You will then receive a second e-mail or text notifying you when the goods, have been dispatched. Please ensure you check the emails to ensure the delivery address you have given is complete, and that the correct postcode has been applied to both invoicing and delivery details.

We aim to get your order into the next Royal Mail or courier collection available after you order is received.We do not dispatch over weekends and process orders Monday to Friday with the last orders processed for delivery by 3.00 pm to enable processing for Royal Mail and Courier collections from our warehouse.

Yes. Lubido lubricants are formulated to be gentle and skin-friendly, reducing irritation and dryness. If you have a specific allergy or sensitivity, always check the ingredients first.

Yes! Returning customers can enjoy loyalty discounts on all our products. Check our rewards programme for details.