About Us
Our story
Valuemed was founded in 1998 by two UK doctors—both active GPs at the time—who wanted to make high-quality diagnostic testing more accessible, affordable, and reliable. With their extensive experience in general practice, they recognised the need for accurate, easy-to-use home and clinic-based tests to support early diagnosis and better patient care. Today, both doctors remain deeply involved in the business, personally testing and approving every product we offer.
Our mission was simple: to make high-quality diagnostic testing more accessible, affordable, and reliable for everyone—from healthcare professionals to individuals managing their own health at home.
We believe that early detection and regular health monitoring can lead to better outcomes, reduce long-term health risks, and relieve pressure on the NHS.
What We Offer
We provide a wide range of medical testing kits and diagnostic devices, all carefully selected to ensure they meet high standards of accuracy, safety, and ease of use.
✔️ Certified, reliable test kits – All our products meet or exceed UK and EU safety and quality standards.
✔️ Trusted for home and professional use – Whether you're a clinician, employer, or private user, our products are designed to be easy to use and dependable.
✔️ Backed by medical expertise – Our founders’ clinical background ensures our product range is grounded in real-world healthcare needs.
Our Product Range Includes:
- Cholesterol testing kits – Monitor cholesterol levels conveniently from home
- Drug and alcohol test kits – Suitable for workplace testing, clinics, or personal use
- Diabetes and blood glucose test kits – Keep on top of blood sugar levels with reliable home testing
- Haemoglobin meters – Quick and accurate readings for anaemia and other conditions
- Urine test strips – Detect a wide range of indicators from infections to kidney function
Why Choose Valuemed?
We combine expert knowledge with outstanding customer support and competitive pricing, making us a trusted supplier for thousands of customers across the UK.
✔️ Affordable prices – With a price match guarantee to ensure great value
✔️ No-quibble returns – 28-day returns policy for peace of mind
✔️ Responsive customer service – Our helpful, knowledgeable team is available via email, phone, or live chat
✔️ Fast, discreet delivery – Same-day dispatch on weekday orders placed before 3pm
✔️ Free UK shipping – Free tracked delivery on orders over £75, and free courier delivery for orders over £250
Our Commitment
Valuemed is a trading division of Access Diagnostic Tests UK Limited, and we pride ourselves on maintaining the highest standards of integrity, professionalism, and customer care.
Whether you're managing your own health or supporting others, we're here to help you test with confidence.
Contact Us
Customer service is at the heart of what we do. Our friendly, knowledgeable customer support team is available via email, phone, or chat to help with any questions. We also offer competitive prices, a price match guarantee, and a no-fuss 28-day returns policy.
Valuemed
Access Diagnostic Tests UK Ltd
Unit 19 and Unit 15
Aylsham Business Estate
Shepheards Close, Dunkirk
Aylsham, Norfolk
NR11 6SZ
United Kingdom
Email: support@valuemed.co.uk
Phone: 01263 731 168
Business Hours: Monday to Friday, 8.30am – 5pm
Valuemed is dedicated to providing accurate, reliable, and certified medical test kits and devices at affordable prices for both personal and professional use. We believe early testing supports better health outcomes by enabling timely diagnosis and encouraging positive lifestyle changes—helping to ease the strain on the NHS.
As a UK-based medical supplier, we stock a wide range of trusted products, including cholesterol test kits, drug and alcohol screening kits, diabetes and haemoglobin meters, and urine test strips. All products meet strict UK and EU standards for quality and safety.
We aim to dispatch all weekday orders placed before 3pm the same day. UK orders over £75 qualify for free tracked delivery, with free courier delivery for orders over £250.
Other medical supply websites operated by Access Diagnostic Tests UK Ltd include:
Valuemed is a trading division of Access Diagnostic Tests UK Limited and upholds the highest standards of professionalism and integrity. We are proud to be members of the Norfolk Chamber Of Commerce and one of our founders Dr Kate Garside is a Goldmann Sachs 10,000 Small Business program alumni.


Collapsible content
Does Valuemed offer discounts for repeat customers?
Yes, Valuemed rewards repeat customers with automatic discounts at checkout when using the same email address, helping customers save more over time.
Does ValueMed offer any discounts?
Yes — Valuemed offers a range of discounts to help customers save, including loyalty rewards, NHS discounts, and student discounts.
We reward our customers in several ways:
Loyalty discounts
Returning customers automatically receive a discount when they order again using the same email address. There’s no need for points or codes — the discount is applied at checkout to thank you for your continued support.
NHS discounts
We also offer special pricing and offers for NHS staff as part of our commitment to supporting healthcare professionals. These may vary depending on products and promotions available at the time.
Student discounts
Students can access exclusive discounts on selected products through verified student offers and promotions.
Coupon codes & special offers
We regularly run promotions and discount codes, including seasonal offers and savings on selected products, which can be found on our website.
You can view are current discount coupons here:
https://www.valuemed.co.uk/pages/coupons
Does Valuemed have good customer support?
Yes — Valuemed is committed to providing responsive and helpful customer support. Customers can contact the team by phone, email, or live chat during business hours, and many of our reviews mention our fast responses, friendly service, and quick problem resolution.
Can I speak to someone before placing an order with Valuemed?
Yes, the Valuemed customer support team is available to answer questions before you order. They can help with product information, delivery queries, and general advice about the ordering process. They are avialble during our office hours Monday to Friday 8.30am to 4.45pm (excluding UK bank holidays)
Is Valuemed a reputable company?
Yes, Valuemed is an established UK medical supplies company with over 20 years of experience. Founded and run by doctors, we are committed to providing reliable products, secure online ordering, fast delivery, and responsive customer support to customers across the UK.
How long has Valuemed been in business?
Valuemed was founded in 1998 by two UK doctors, giving our company over 25 years of experience supplying medical testing kits and healthcare products in the UK.
