Having purchased a cholesterol monitor previously from yourselves, l was very disappointed that l could no longer purchase the test strips. But after a discussion with one of your staff l ordered a supply of new test strip & you agreed to supply the new monitor FREE of charge, so problem resolved & a happy customer, thank you.
Excellent customer service. I had a problem with a purchase which was sorted within 24 hours. Very fast response to email and replacement item received next day. Amazing.
The best supplier I have come across. I regular blood testing for a strict keto plan and the equipment is the most affordable and accurate I have found.
I also had to call and speak to them for advice/to adjust an online order I had messed up. Helen was really lovely and sorted it right out. No dramas.
Thank you so much.
Highly recommended.
Thank you so much for this wonderful review, Jude! We're thrilled to hear our products are supporting your keto journey so well. It's great to know Helen was able to help sort things out for you quickly and without any fuss, we'll be sure to pass on your kind words to her. We really appreciate your recommendation and look forward to continuing to support you!
Excellent customer service had issue with with product now sorted
Thank you for the 5 stars, Soyab! We really appreciate your support and hope we can continue to serve you well.
Thank you for the 5 stars, Mrs Vandamme! We really appreciate your support and hope to see you again soon.
I have spend some time looking on Google. I want a quality test meter that will give me the best home result. This is the best site that I have found.
Hi Chris, thank you so much for your kind words and for the review! We're thrilled to hear you're happy with your purchase. If you need anything else, feel free to reach out to our customer support team.
Very smooth experience, order to delivery.
Products ordered, simple to use.
It is a little different to use compared to a blood glucose meter, but once I figured out getting the blood sample, it is straight forward to use.
There is a USB device that fits in the top of the meter and it is recommended to leave it in until the next one is received. This does not fit into the case properly because there is no space for it.
I tried to upload a photo to illustrate the problem, but the upload kept failing.
Great service and prompt delivery! A query I had was dealt with in extreme friendly, professional and satisfactory manner which means it's the company I'll carry on using and also highly recommend.
Thank you