Our privacy policy

As a professional Medical Supply company, we keep the details of our customers private. Access Diagnostics do not disclose buyer's information to third parties. We respect your confidentiality and we process your data in accordance with current data protection regulations.

All online orders are processed securely 

This site is fully encrypted through an https and has an SSL certificate. Payment information is processed securely by Worldpay, Strip, Shopify Payments or Paypal. They will not disclose any of the details to any other third party.

Buy with confidence

We treat your purchase professionally and discreetly. We offer fully encrypted secure checkouts through Shopify payments and Paypal express checkout option for your convenience.

Your information

In order to process and fulfill your order, we require you to provide certain personal information. We will need your contact details including name, email, invoice address, shipping address and a contact telephone number. We only use this data to process and deliver your order and to collect feedback after your order has been delivered. We do not sell your data. 

If you set up an online account when you place your order this information will also provide you access to account information, your order history on this site and will make purchasing products quicker & easier for you in future. You do not have to set up an account on this website to place an order.

Business Customers

Business customers include NHS trusts, primary care trusts, community drugs teams, UK police, UK prisons, universities, schools, research laboratories, charities, government agencies, GP's, Clinics, as well as many small, medium and large businesses both in the UK & abroad. You can rest assured, that we will not sell or disclose your private details, to third parties.


Cookies are used on this shopping site to keep track of the contents of your shopping cart, to store delivery addresses if the address book is used and to store your details if you select the 'Remember Me' Option. They are also used after you have logged on as part of that process. You can turn off cookies within your browser by going to 'Tools | Internet Options | Privacy' and selecting to block cookies. If you turn off cookies, you will be unable to place orders or benefit from the other features that use cookies. Data collected by this site is used to:

a. Take and fulfill customer orders
b. Administer and enhance the site and service
c. Issue a unique identifier (e.g. customer login)
d. Monitor customer account status beyond that required for individual purchases
e. Only disclose information to third-parties for goods delivery purposes & review collection

Valuemed Privacy Policy last updated 28.07.18