Returns

Valuemed return policy

No quibble returns

  • If you are not completely satisfied with your purchase or you change your mind we offer a 28 day no quibble returns policy provided that the goods are unopened and unused.
  • Any unopened items may be returned within 28 days of purchase for a full refund of the cost of the goods.
  • Postal costs are non-refundable.
  • Please note that once opened and or used, products cannot be returned to us unless they are faulty.
  • For advice on returning faulty goods see below.

Returning faulty goods

  • Your rights are protected under the EU distance selling regulations.
  • Please e-mail our customer services advisors for instructions for returning goods
  • We will, of course, replace any faulty goods under the relevant warranty.
  • If you have a problem please contact customer services by e-mail or telephone us on 01263 731 168 during office hours Monday to Friday 8.30am to 4.30pm for advice

Valuemed returns policy page last updated 21/4/20