Valuemed return policy 

No quibble returns

If you are not completely satisfied with your purchase or you change your mind we offer a 28 day no quibble returns policy provided that the goods are unopened and unused.

Any unopened items may be returned within 28 days of purchase for a full refund of the cost of the goods. Postal costs are non-refundable.

Please note that once opened and or used, products cannot be returned to us unless they are faulty. For advice on returning faulty goods see below.

Returning faulty goods

We are here to help you, and we will, of course, replace any faulty goods under the relevant warranty.

Please e-mail our customer services advisors for instructions for returning goods, or contact us via the website chat during our office hours.

If you have a problem please contact customer services by e-mail or telephone 01263 731 168 during our office hours Monday to Friday 8.30am to 5pm

Valuemed returns policy 

Date of approval: 21/04/20

Policy last reviewed and updated 20/3/24

Next Review Date: 20/3/25


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